shipping policy
Effective Date: 23/06/2025
At itshopcat.com, we aim to deliver your orders safely and on time. This Shipping Policy outlines how we handle order processing, shipping timelines, and delivery.
1. Order Processing
Orders are usually processed within 1–2 business days after payment is confirmed.
Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Methods & Charges
We offer standard and express shipping options, depending on your location.
Shipping charges are calculated at checkout based on your delivery address and selected method.
3. Estimated Delivery Time
Standard Shipping: 5–7 business days
Express Shipping: 2–3 business days
Note: Delivery times may vary depending on your location and external courier delays.
4. Digital Product Delivery (If Applicable)
For antivirus or software purchases, license keys or download links are delivered via email within 24 hours of successful payment.
5. Shipping Areas
We currently ship to all over United State of America and selected international locations.
Please confirm service availability at checkout.
6. Order Tracking
Once your order is shipped, we will provide a tracking number via email or SMS.
You can track your package on the courier’s website.
7. Delayed or Lost Orders
If your order is delayed beyond the expected time, please contact our support team.
In rare cases of lost packages, we will investigate with the courier and assist you accordingly.
8. Contact Us
If you have any questions about shipping, feel free to reach out:
📧 Email: support@itshopcat.com
📞 Phone: +1-808-491-0677